Frequently asked questions

Quality and nutrition

Are our products vegan?
What is the protein concentration of our products?
How much BCAA's does our products have?
What are BCAA's?
What is the PDCAAS of our products?
What is the PDCAAS?
Does our products contain sugar?
Which sweetener do you use?
Are our products genetically modified?
Does our products contain soy?
Does our products contain gluten?
Are our products free of allergens?
What is the shelf life of our products?
Do you perform quality control to ensure the product is safe?
Will this powder help me lose weight?
Can I consume lupine protein if I am pregnant or breastfeeding?
Can I find lupine bean on the supermarket?

Preparation

How should I prepare a good shake?
What kind of milk can I use?
Can I heat my protein?
Where is the scoop?

Orders

Do you accept credit card payments?
Do you accept digital wallet payments?
Can I cancel my order?
What if my product is out of stock?

Shipping & returns

How long will it take for my product to arrive?
Can I track my order?
Can I return a product?
Do you ship outside US and the US territories?
Do you sell outside of North America?
Do you sell in Europe?
How much does shipping cost?
How can I get free shipping?