Frequently asked questions

Nutrition & Product Info

Is Patagonia Proteins’ powder vegan, GMO-free, soy-free and gluten-free?
How much protein is in each serving?
What are BCAAs?
How many BCAAs are in each serving, and why is that important?
What are PDCAAS?
What does PDCAAS ~0.9 mean?
Is there any added sugar? What sweeteners are used?
Are our products free of allergens?
Will this powder help me lose weight?
Can I consume lupine protein if I'm pregnant or breastfeeding?
Can I find lupine bean on the supermarket?

Ingredients & Safety

What is the shelf life?
Are there any allergens I should know about?
Is the product lab tested and safe?
Will this Patagonia Proteins help me lose weight?
Can I consume lupine protein if I'm pregnant or breastfeeding?
Can I find lupine bean on the supermarket?

Quality & Compliance

Are the packaging materials safe and free of harmful chemicals?
Where are your products manufactured?
Where are your lupine farms located?
What is the impact of lupine harvesting on the environment?
Why can I sometimes see powder dust on the outside of the package?
Why is the powder light yellow?

Preparation

How to prepare the protein?
What type of milk can I use?
Can I cook or bake with this protein instead of making a shake?
Where’s the scoop? I don’t see it in my package.
Where can I find recipes?

Orders, Shipping & Returns

What payment methods do you accept?
Can I cancel my order?
What if a product is out of stock?
How long will it take for my product to arrive?
Which shipping service is used?
Do you ship internationally?
Can I track my order?
How much does shipping cost?
What’s your return policy?
Do you offer subscriptions or recurring orders?